Computer Services is divided into three functional areas:

1. The Support Center is staffed by Nathan Lochala  (Computer Systems Technician), Marla Rigsby (Software Specialist), and several students that perform various duties for the Support Center staff.  The functions of the Support Center include:

• Delivery and set up of new personal computers and peripherals

• Troubleshooting network wiring and network client problems

• Providing support for software and hardware problems

• Supporting the campus Academic labs with hardware maintenance and installation of software

• Providing regularly scheduled and on-demand training for faculty and staff for common software applications

2. Network Services and Support are provided by Rob Crockett.  Rob Crockett's duties include:

• Maintaining all of the campus file servers

• Maintaining the campus internet connection

• Planning for the implementation of new network technologies

• Planning, implementing, and maintaining network security policies

3. Administrative Application Support is the operations area of the Computer Services Department.  The operations area personnel are Bill Phelps (Director of Computer Services), John Hill (Senior Programmer/Analyst), Sheila Baker (Programmer), Melinda Fowler, (Office Manager), and Kevin Herrington (Web Services Coordinator).  The responsibilities of the operations area include:

• Planning and coordinating new technology directions

• Programming and maintenance of all of the University's Administrative Applications

• Design and maintenance of the University's web pages

• Coordination of all of the web design projects on campus

• Providing all of the data processing functions (running reports, designing queries, etc.)