Analog Phone Reference Guide

Printer friendly version

Please note: If you have a 3 digit phone number in Cone Bottoms you should continue to use your normal phone procedures until you receive a new IP phone.

Placing Calls

• Faculty or Staff phone: Dial last four digits of their telephone number.
• Residence Hall phone: Dial 9 + seven digit phone number.
• Tip: You will not hear a second dial tone after entering 9.
• Local Calls: Dial 9 + seven digit phone number.
• Long Distance: Dial 9 + 1 + area code + number + (pause) + long dist code.

Call Transfer

• Press flash or switchhook.
• Dial #3 + four digit number.
• Tip: Dial #3 * + four digit number to transfer directly to voicemail.
• You may hang up or stay on the line to announce the call.
• If no answer, press flash or switchhook twice to return to first call.

Three-way Conference

• Dial or answer first call.
• Press flash or switchhook.
• Dial #4 + 4 digit number.
• Press flash or switchhook once to conference both calls.

Call Hold

• Press flash or switchhook.
• You may optionally place another call.
• Hang up and wait for ring to resume call.

Call Pickup

• Dial * 7. 

Call Forwarding

• To activate: Dial #2. Wait for dial tone. Dial call forward number. To cancel: Dial #0.

Voicemail

• Dial 8010 or 0# and follow prompts.