Faculty/Staff Help Student Help About Computer Services  
    
 

 

 

 

Faculty/Staff Technology Guide  

Network Information  |  Copyright Policy   |   Printer Supplies   |   Purchasing New Computer Equipment      
Campus Computer Labs   |   Training Lab   |   Help

Introduction

Ouachita maintains a large stock of information technology equipment for faculty, staff, and student use.  The purpose of this document is to help familiarize faculty and staff with the available equipment and its location.

Network information

Every building on Ouachita’s campus is connected to a campus wide computer network.  Each office has a network drop and each residence hall room has two network drops for connecting computers to the campus network.   

Every network user is bound by a Code of Computing Practices.   It is imperative that each user read the document and understand it before using the network.  New faculty and staff may obtain a network account by completing a network account application in the Computer Services Department located in Cone Bottoms Hall Room 250.  Your user name will be assigned to you by the Computer Services Department  (username is normally the last name followed by the first letter of your first name.) This network account authorizes faculty and staff to use the network server for storing files, sending and receiving e-mail, and using network resources.  To log in the first time, type in your username and your password (the first time you log in, your password will be the same as your username) then press the Enter key.  You will be prompted for a new password.  Enter and confirm a password of your choice (minimum 5 characters.) Your password is private and no one has the privilege to see your password.  Once logged in, your computer treats a network drive as just another hard drive. Each user is assigned a private work area on the network. This area can be accessed by using the drive letter F:. Mdrive on gamma is a public area that all employees can access. This is convenient for two or more people who need to share a file. Drive N:, departments on gamma, is an area that each member of a department may access. Drive N: can only be accessed by members of your department.  An advantage to saving your documents to a network drive is that in the event of hard drive failure, you can still access your documents using another computer and logging on to the network. These network drives are backed up daily.

Each computer on the campus network also has access to the Internet.  The University maintains a firewall to protect the network resources and to filter pornographic websites. 

Each faculty and staff member  is allowed to use the University’s server to send and receive e-mail.  The e-mail address is in the format username@obu.edu   Outlook Express, an e-mail program on most home computers, can also be used to check e-mail from home.  Instructions for setting up this program are available at http://support.obu.edu/oemailfaculty.htm

Copyright Policy

Unauthorized copying or use of digital material (e.g. computer software, movies, music, intellectual material) is ILLEGAL and unethical. Ouachita Baptist University strictly prohibits copying licensed software. Users are allowed, however, to make a copy for backup or archival purposes of duly licensed software. Ouachita will not knowingly encourage, condone or support the illegal acquisitions, possession, or distribution of copyright protected materials in any form. Specifically, if the University becomes aware of persons utilizing the campus network for such purposes, those persons could be considered in violation of the Code of Computing Practices, and appropriate actions will be taken. If you are in doubt about whether you own a legal copy of your digital material, you may contact the Computer Services Department for assistance.

Printer Toners and Cartridges

Computer Services keeps a supply of Hewlett-Packard printer toners and cartridges for supported printers on campus.  If you are in need of one, please come by Computer Services in Cone-Bottoms Hall room 250 with your old toner or cartridge and the model number of your printer.

Purchasing New Computer Equipment

If you would like to purchase new computer related equipment (computer, printer, scanner), contact Computer Services at ext. 5567. Computer Services has access to educational discounts for computer related items that may not be available at other locations. When the new equipment arrives, the Computer Services Support Center will be available to help you install and set up the new equipment. They will also make sure the equipment is entered into the computer inventory.

Campus Computer Labs

Refer to the Campus Technology Guide for locations and resources available.

Computer Training Lab

A scanner, color printer, CD burner, and 6 laptops are available for faculty/staff use in the Computer Services Support Center Training lab located in Cone Bottoms 250. Software instruction is conducted in the Training Lab as well.  See training schedule for details on classes offered.

Where to Get Help

The Computer Services Department provides support for issues relating to the campus network, pc repair, and various software packages including Microsoft Office.  Three support options are available:

  • Check the Computer Services Support Center website at http://support.obu.edu 

  • E-mail the Computer Services Support Center at support@obu.edu 

  • Call the Computer Services Support Center at Ext. 5567

The Computer Services Support Center is located in Cone Bottoms Hall, Room 250.

 
 
Ouachita Baptist University • Computer Services
Cone Bottoms Hall 250 • 870.245.5567

online support form support@obu.edu www.obu.edu